Switching to VOIP
Even before the pandemic, remote work and telecommuting were on the rise, and those trends show no signs of slowing or reversing. To keep up with the needs of mobile communication, businesses all over are switching to VoIP.
Put simply, VoIP (Voice over Internet Protocol, also called IP telephony) is telephone service via the Internet. It carries several advantages over traditional landlines.
portable and accessible
Remain Connected Anywhere
One of the greatest benefits of VoIP is that it’s portable and accessible in ways that landlines simply are not.
Today’s business climate demands that you always have the ability to maintain communication with clients. When you make the switch to VoIP with Pacific Cloud IT, you’ll have access to user-friendly apps and tools that will allow you to make a call or receive one from anywhere you have an Internet connection. In addition to that, you’ll be able to route calls remotely, forward them, and more.
VoIP lets you make and receive calls from your desk phone, of course, and it provides other advantages over landlines, but it really shines because you can do the same from a cell phone, laptop, or tablet as well. With VOIP, you don’t always have to go to the office because the office can always go with you, and you don’t have to worry about missing an important call.
So whether you’re at the office, traveling, running errands, or anything else, Pacific Cloud IT can help you never miss a call and never skip a beat; no matter where you are, you can always stay connected with customers so that they get the answers and the service they need.
Everything’s Included with Pacific Cloud IT
The benefits of VOIP aren’t just related to mobility. They also include better affordability, flexibility, and security. Take a quick look
Because you won’t be relying on a traditional analog (landline) service entailing separate accounts and expenses, VoIP service reduces your costs. Long-distance and international calls are usually cheaper than they are through analog services, and sometimes they’re even free, so VoIP systems cut costs for businesses there as well. Additionally, VoIP services often include features that result in extra costs when using an analog service. You’ll also avoid a lot of the downtime and setup fees that come with landlines. Finally, because VoIP systems use only the data required for the task on hand, they save businesses money on data costs and usage.
VoIP systems are also more agile and flexible than traditional analog systems are. Due to that, you’ll see an increase in productivity (this is especially the case the more employees you have). This improved flexibility also shows when a business has a high number or contacts or if it makes a high volume of long-distance calls. Other functions VoIP provides include video conferencing, call forwarding to desktops and smartphones, the ability to make international phone calls, and other kinds of business communications.
With a trustworthy VoIP provider like Pacific Cloud IT, your systems will be more secure than traditional landlines are. Better security brings peace of mind for both you and your customers, and it reduces costs in the long run.
How To Choose a Good VoIP Provider
Now that you know about the many benefits of VoIP, it’s time to choose a provider. There are a lot of businesses that can provide this service, but not all service is the same. So how do you figure out which provider is right for your business?
Figuring that out means getting answers to some important questions:
In its early days, VoIP had some reliability issues, but it’s come a long way since then. At Pacific Cloud IT, our system keeps an eye on the status of phones in the network every time there’s a call. That lets us know in real time if we need to react to an issue. For example, if your Internet crashes, we can re-route calls to your cell phone, to an answering service, or to a different site.
The VoIP phones we’ll provide are easy to learn and easy to use. Menus and on-screen displays are simple to navigate, and information is within fingertip reach through a quick search.
Good providers deliver more than just the basics. In addition to all the features we talked about above, we also include call queues, call recording, voicemail to email, and auto attendants.
Our expert support staff offer remote help to answer questions, resolve issues that pop up, and provide any training you need.
Don’t lose any more time or productivity due to being stuck with outdated analog systems. Talk with us at Pacific Could IT today to start enjoying the benefits of switching to VoIP!